Terms & Conditions

I) GENERAL 

1-1 Unless otherwise indicated in writing, our terms and conditions supersede all other terms of purchase of the Customer. 
No waiver granted does not constitute a novation. 
1-2 The material provided on our site or in the catalog which are not manufactured by us may be subject to obtaining a license to bring in France or export to foreign countries from France. Customer accepts the constraints that this may cause. 
1-3 Unless otherwise specified in writing the product specifications or those as stipulated by the manufacturer.
1-4 Any possible dispute relating to the goods sold must be received by TMX within 7 days from the date of delivery. After this period, the goods shall be deemed finally accepted. 


II) CONTROL AND ENFORCEMENT 

2-1 TMX reserves the right, after receiving the customer order to accept, reject or make reservations. The Customer must ensure it has the capacity and the necessary approvals for the purchase and marketing of our products. The acknowledgment of order that TMX sends to the Customer does not constitute an acceptance of order. Only the delivery of the product marks the acceptance of the order. 
2-2 Once accepted by TMX, the Customer's order can only be cancelled with our consent and on terms that will indemnify us for any damage that could result in the cancellation, even in the case of late delivery. 
2-3 The availability of a product because of a shortage or removal from our catalog will not be entitled to compensation from TMX. 
2-4 A minimum order of 250 € excluding TAX is required not to incur additional costs to the customer.


III) PRICE 

3-1 The prices quoted are exclusive of taxes, excluding shipping and insurance. 
3-2 Unless otherwise specified, the prices in  our catalogs, websites, flyers and rates are subject to change without notice under the regulations and currency fluctuations. 
Unless otherwise specified, the prices in our acknowledgments of orders are firm and not subject to revision. However they could be increased or decreased in the ratio of currency fluctuation if the exchange rate parity between the Euro and the currency of the country of origin is changed more than 2.5% between the date of registration of the order and the clearance. In addition, if manufacturers require a change of price, the price charged may vary. Similarly any change in taxes and customs duties will be represented on the invoice price. 


IV) TERMS OF DELIVERY 

4-1 The delivery takes effect at the time of collection by the Client of the products in our warehouse or at the time of removal of goods by the carrier. 
4-2 Timeframes from the date of the order and delivery are indicative only. 
4-3 A delay in delivery can not result in either cancellation or compensation under any conditions to the customer. 
4-5 The risk transfer occurs on the date of delivery as defined in paragraph 4.1 of this paragraph. Therefore the products are transported at the exclusive risk of the recipient. 
4-6 Upon receipt of the parcel, the customer is responsible for checking the condition of the packaging, the number of parcels, and the condition of products. Consequently, any anomaly concerning the delivery (damage, missing product, damaged packaging, broken product) must be proven by the Customer in the form of handwritten legal reserves, accurate and complete information on the travel voucher, and in the presence of the carrier. Customer is reminded that failure to strictly follow this procedure will void any application to open a dispute file and no appeal will not be admitted against the company TMX. 


V) PAYMENT 

5-0 Payment of invoices is made in cash by credit card on our website or, if accepted by TMX and after study and application is accepted by the Customer Service Insurance TMX, accepted by CSF given directly 30-day bank FDM invoice date. The sums paid by card on the site are charged at the moment of the actual shipment of products and after ascertaining the Customer's ability to purchase these products. 
5-1 The failure to pay an invoice even if not due, as well as reimbursement of recovery costs and any interest for late deliveries suspended. The default also allows us to claim damages and penalty clause of an indemnity equal to 15% of the amount owed, plus interest and statutory court costs if incurred. 
All sums payable by the Customer which remain unpaid after the due date shall bear interest at the Bank of France increased by 2 points. 
5-2 Enforcement of the law of31/12/9 - all invoices must be settled at the due date specified on each invoice. A penalty of 1.5% per month will be applied to any payment delay beyond the deadline. 


VI) WARRANTY 

6-1 TMX Corporation guarantees the products sold by ONE YEAR unless otherwise stated on the product after the delivery date. 
6-2 The warranty does not apply in cases of damage which are not directly attributable to the normal functioning of products, for example, damage resulting from abnormal shocks, errors manoeuvres or modifications made by the Customer or end user. 
6-3 Returns are made only to the charge, the expense and risk of the Customer. No recourse may be exercised against TMX for any loss, theft, damage or any cause of returns. 
6-4 No merchandise may be returned without prior approval of the company TMX 
6-5 Execution of the return is our choice: 
- Either to issue a credit note on the basis of the value of the product at the time of delivery 
- Or replacement of equipment 
- Or to repair equipment in our premises that we recognize defective 
It contained no other liability on our part regarding the direct and indirect consequences on both the people on the property of the failure of this equipment. 
6-6 The delivery and repair are given in good faith for guidance and are not guaranteed. They will be subject to any claim. 
6-7 assets, replacements or modifications or repairs defective parts during the warranty period will not extend its duration. Out of guarantee period, no guarantee will resume. 
6-8 We disclaim any responsibility for any changes and repairs done without our written: this has resulted in the suspension of any guarantee on the equipment. 
6-9 The return merchandise to obtain an asset, can be granted only subject to a maximum of 7 days after the date of purchase and the equipment must be absolutely complete and therefore in perfect condition. 


VII) RECOVERY OF PRODUCTS 

7-1 No product will be returned if: 
..... 1 - It has been opened and used 
..... 2 - Its packaging is damaged or missing 
7-2 All proceeds will be resumed only if the date of purchase is less than 7 days 


The product returned must meet the following conditions: 
..... 1 - It is in its original packaging and undamaged 
..... 2 - It has been returned under the responsibility of the customer before the expiry of 7 working days 
7-3 We will disengage from all responsibilities on product returned to our office does not meet the first 2 terms. 
The return of these products in the Customer at his expense. 


VIII) TRANSFER OF PROPERTY 

8-1 In accordance with Law No. 80.335 of 12 May 1980 on the effects of retention of title clauses in contracts of sale, the Company reserves ownership of the goods and / or equipment until full payment of the price by the buyer. The risks of damage and loss will be transferred to the customer at the time of delivery. 


IX) JURISDICTION 

9-1 Any dispute falls within the jurisdiction of the Tribunal de Commerce de Carcassonne. The rights and obligations are governed by French Law. 
9-2 The customer declares to have read and accept unreservedly the general conditions of  TMX company reproduced above.